Update Rollup 9 for System Center 2012 R2 Service Manager available

Microsoft has released Update Rollup 9 for System Center 2012 R2 Service Manager recently. Here is an overview for you:

Fixed Issues

In UR9 there are some issues fixed:

• The scroll wheel does not work in console forms
• With Update Rollup 7 installed, the Active Directory connector fails with an InvalidCastException error
• Runbook activity does not change the status when the associated Runboook job is groomed out of Orchestrator
• …

Hotfix for HTML5 Self Service Portal

With the release of UR 9 for SCSM there is also a new Hotfix for the HTML5 Self Service Portal.
the hotfix is available in KB3134286

There are 5 new features and 24 solved issues in this fix. More on that in KB

Installation

Update packages for Service Manager are available from Microsoft Download Center.

Just remember: Backup first!!!

follow these steps:

1. Exit all Service Manager-related applications before you apply this update. For example, exit the Service Manager Console, the Self-Service Portal links, and the authoring tool
2. Make sure that the Data Warehouse Server has successfully synchronized with the Management Server at least one time.
3. Make sure that the update is installed on the Service Manager components in the following order:
   • Data Warehouse Server
   • Primary Management Server
   • Secondary Management Servers
   • All analyst consoles

More info

Have a look here:

3129780 Update Rollup 9 for System Center 2012 R2 Service Manager
Update (KB3134286) for Microsoft System Center Service Manager 2012 R2 Self Service Portal

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