Update Rollup 4 für System Center 2012 R2 Service Manager

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Das Update Rollup 4 für System Center 2012 R2 Service Manager, behebt eine Vielzahl von Fehlern und bringt neue Funktionen mit sich.

Folgende Fehler wurden behoben:

  • The GUIDs for AD users get scrambled if the Automatically add users of AD Groups imported by this connector check box is selected in the Active Directory connector.
  • The Folder and View links for the work items in the central pane of the console disappear after the data warehouse management server is connected.
  • When the title of a manual activity is updated, the change is not replicated to the DisplayName field.
  • The Request Offering wizard should display only the runbook input parameters instead of displaying all properties on the activity. This behavior is limited to Orchestrator-based Runbook Automation Templates, and does not work for Service Management Automation-based runbooks.
  • Note This issue is only found in GridPro.

  • ssume that a configuration item has an enumeration property that contains a value that no longer exists. When you save a template that contains the configuration item, an exception is thrown.
  • Data Warehouse Transform jobs have a hardcoded 60-minute time-out. Therefore, Data Warehouse jobs cannot be disabled for very long because the volume of data to be transformed can quickly pile up. This can cause an issue if the volume exceeds the amount that can be processed by the transform modules within the time-out period.
  • When a service request is put on hold, it might be evaluated incorrectly as being complete. This is because of a race condition between workflows.
  • When the local time zone on the computer is custom-set, you cannot create a new service level agreement (SLA) calendar and receive an error if you try.
  • Console freezes when a user tries to save changes to an existing knowledge article by clicking the Apply button.

Bei der Installation bitte folgendes beachten:
Bitte beim Update folgendes beachten:

  • Beenden Sie alle Service Manager Anwendungen, auch Self-Service Portal, etc.
  • Stellen Sie sicher, dass das DW vollständig synchronisiert ist
  • Beim Update folgende Reihenfolge einhalten:
      Data Warehouse
      Primary Management Server
      Secondary Management Servers
      SCSM Konsolen
      Self-Service Portal
  • Neustart aller Konsolen

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